Privacy Policy

1. Data Controller

The personal data collected on this site is processed by:URHĀ – Nancy Hébert
Email: info@urha.life

2. Data Collected

When using the website and the services offered, the following data may be collected: First and last name; Email address; Information voluntarily provided through forms or during communications; Data related to scheduling appointments. This data is provided directly by the user.

3. Purpose of Data Collection

Personal data is used to: Respond to contact requests; Manage appointment scheduling; Follow up on support services; Provide the information necessary for the sessions to run smoothly

4. Legal Basis

Data is collected based on: The user’s consent; The need to provide a requested service (scheduling an appointment, support)

5. Shelf Life

Data is retained only for as long as necessary to manage the relationship and the services provided. It may be deleted upon request.

6. Data Sharing

Personal data is neither sold nor transferred to third parties.It may be processed by third-party services necessary for the operation of the website, including: appointment scheduling platforms, communication tools, and technical tools related to hosting or the website. These services may be located outside your country of residence, including in Canada, the United States, or the European Union, and are used in compliance with applicable regulations.

7. Data Protection

Reasonable measures are in place to ensure the security and confidentiality of personal data.

8. Your Rights

In accordance with applicable regulations, including theGeneral Data Protection Regulation (GDPR)for residents of the European Union and Canadian privacy laws, you have the following rights: Access your data; Request that it be corrected; Request that it be deleted; Withdraw your consent at any time. To exercise these rights, you may contact:
info@urha.life

9. Cookies

The website may use cookies to: ensure it functions properly; improve the user experience; measure website traffic (if tracking tools are used). Some cookies may be set by third-party services integrated into the website. You can configure your browser at any time to accept, reject, or delete cookies.

10. Third-Party Services

The website may use third-party services, including for: scheduling appointments (e.g., Calendly), website hosting, and audience analytics (if applicable). These services may collect certain technical data (IP address, browsing activity, etc.) in accordance with their own privacy policies.

11. Policy Change

This privacy policy may be amended at any time to remain in compliance with legal and technical developments.